Product support
Questions about the platform, billing or your account — weekdays we respond within one business day.
Email support support@claritybase.ioWe’re here to help.
Whether you’re setting up your school for the first time, adding staff and students, or investigating an issue — here’s how to reach the ClarityBase team.
Security & privacy
Report a vulnerability, request a privacy action, or ask a data-protection question.
Report an issue security@claritybase.ioSales & partnerships
Group pricing, multi-branch deployments, integrations and partnership requests.
Talk to sales hello@claritybase.ioResponse times
We work Monday to Friday, 09:00 to 18:00 West Africa Time (UTC+1), excluding public holidays. Typical response targets:
- General questions
- Within 1 business day
- Billing & account
- Within 1 business day
- Security reports
- Within 24 hours (any day)
Business details
ClarityBaseEnugu, Nigeria
hello@claritybase.io
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