1. Eligibility and accounts
You must be at least 18 years old, or the age of majority in your jurisdiction, and able to enter into a binding contract to use ClarityBase. If you are using ClarityBase on behalf of a school or organization, you represent that you have authority to bind that entity, in which case “you” refers to that entity.
You are responsible for keeping your login credentials secret and for all activity under your account. Notify us promptly at security@claritybase.io if you suspect any unauthorized use.
2. The service
ClarityBase provides a hosted platform for managing students, staff, parents, attendance, exams, fees, communication and related school operations. Features and availability may change from time to time as we improve the service.
3. Customer data and roles
“Customer Data” means information a Customer or its users submit to the platform, including school, staff, student and parent records. The Customer retains all rights to Customer Data. You grant ClarityBase a limited, non-exclusive licence to host, process and display Customer Data solely to provide, secure, maintain and improve the service, and to comply with law.
You are responsible for the accuracy of Customer Data, for obtaining any consents required to submit it, and for configuring roles and access appropriately within the platform.
4. Acceptable use
You agree not to:
- Use the service in violation of any applicable law, regulation or third-party right.
- Upload content that is illegal, defamatory, harassing, obscene, or infringing.
- Introduce malware, or attempt to gain unauthorized access to any systems, accounts or data.
- Probe, scan or test the vulnerability of the service without our prior written consent.
- Reverse engineer, decompile or attempt to derive the source code of the service, except to the extent this restriction is prohibited by law.
- Resell or sublicense the service, or use it to build a competing product.
- Interfere with or disrupt the service or the servers or networks connected to it.
We may suspend or terminate access if we reasonably believe your use violates these Terms or presents a security or legal risk.
5. Subscriptions, fees and taxes
Paid plans are billed in advance on a monthly or annual basis at the rates published on our pricing page or in your order. Fees are non-refundable except where required by law. You are responsible for all applicable taxes and duties. We may change our prices for future billing periods on reasonable notice.
6. Free trials and free plan
We may offer a free trial or a free plan with limited features and usage limits. Free trials automatically end unless you choose to continue on a paid plan. We may modify or discontinue free trials or the free plan at any time.
7. Cancellation and termination
You may cancel your subscription at any time from within the service. Cancellation stops future renewals but does not entitle you to a refund of fees already paid, except as required by law.
We may suspend or terminate the service or your account (i) for non-payment, (ii) for material breach of these Terms that is not cured within 14 days of notice, or (iii) if required by law. On termination, your right to use the service ends. You may export your data before the effective date of termination; after a reasonable period, we will delete Customer Data in line with our retention policy.
8. Intellectual property
The service, and all associated intellectual property, remains the property of ClarityBase and its licensors. We grant you a limited, non-exclusive, non-transferable right to access and use the service in accordance with these Terms. All rights not expressly granted are reserved.
You may provide feedback about the service. We may use feedback for any purpose without obligation to you.
9. Confidentiality
Each party may receive non-public information from the other that is designated as confidential or that a reasonable person would understand to be confidential. Each party will use the other's confidential information only to perform under these Terms and will protect it using at least the same care it uses to protect its own similar information. This obligation does not apply to information that becomes public through no fault of the receiving party or that is required to be disclosed by law.
10. Third-party services
The service may interoperate with third-party services (for example payment processors, storage or authentication providers). Use of those services is subject to their own terms and we are not responsible for them.
11. Disclaimers
The service is provided “as is” and “as available”. To the maximum extent permitted by law, ClarityBase disclaims all warranties, whether express, implied, statutory or otherwise, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted or error-free.
12. Limitation of liability
To the maximum extent permitted by law, in no event will ClarityBase or its affiliates be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenues, data or goodwill, arising out of or related to these Terms or the service, whether based on contract, tort, negligence, strict liability or otherwise, even if advised of the possibility of such damages.
Our aggregate liability arising out of or related to these Terms or the service will not exceed the greater of (a) the amounts you paid to ClarityBase for the service in the 12 months preceding the event giving rise to the claim, or (b) US$100.
13. Indemnity
You will defend, indemnify and hold ClarityBase and its affiliates harmless from any claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising from (i) your violation of these Terms, (ii) your Customer Data, or (iii) your use of the service in breach of applicable law or third-party rights.
14. Changes to the service and these Terms
We may modify the service to improve it or comply with law. We may also update these Terms from time to time. For material changes, we will provide reasonable prior notice through the service or by email. Your continued use of the service after the effective date constitutes acceptance of the updated Terms.
15. Governing law and disputes
These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to its conflict-of-laws principles. The courts located in Lagos, Nigeria will have exclusive jurisdiction over any dispute arising out of or related to these Terms, except that either party may seek injunctive or equitable relief in any competent court to protect its intellectual property or confidential information.
16. General
These Terms, together with our Privacy Policy, are the entire agreement between you and ClarityBase regarding the service and supersede any prior agreements. If any provision is held to be unenforceable, the rest will remain in effect. Failure to enforce a right is not a waiver. You may not assign these Terms without our prior written consent; we may assign them to an affiliate or in connection with a merger, acquisition or sale of assets.
17. Contact
Questions about these Terms can be sent to:
- Email: legal@claritybase.io
- General enquiries: hello@claritybase.io
- Postal: ClarityBase, Enugu, Nigeria